Is FiOS available where I live? If not, when can I get it?
Availability is probably the most
confusing aspect of Verizon FiOS. FiOS requires
an all new state of the art fiber network to be installed on your street before
it can be available to you. If Verizon is not your local phone company,
then you will probably not see FiOS at your address anytime soon. If you have seen lots
of digging in your neighborhood along with Verizon trucks, chances are FiOS is available
or will be available in a matter of weeks.
Deployment of FiOS TV requires permission
from local or state government, so that may be slowing deployment in your city. Unfortunately
there is no official FiOS deployment road map available to the public, so no one
other than a Verizon engineer can accurately say when FiOS will be available at
your address. The quickest and easiest way to determine Verizon FiOS availability
is to enter your address on Verizon's website:
Click Here to check your Verizon FiOS Availability.
In most Verizon service areas where FiOS is not available, Verizon still offers
Triple Play bundles with DSL internet and DirecTV satellite TV service.
What channels to I get with Verizon FiOS TV?
You can use the channel
lookup tool from Verizon to determine the exact channel lineup available in your
area: FiOS Channel Lookup
What is the total monthly cost I can expect?
This can tricky
to determine, but let's break it down. If your bundle includes FiOS
TV, you will have to add equipment lease fees to the advertised bundle price.
In order to receive the full channel lineup, every TV needs a set top box or cable
card. Lease fees start at $3.99/mo per TV. Don't worry, when placing your order online, you will see your total
equipment lease costs before finalizing your order. The good new is - unlike some cable and satellite
providers there are no DVR service fees or HD service fees.
The "TV portion" of your bill will incur state and local taxes that vary depending
on where you live. Check your current TV provider's bill to get an idea on how much
these taxes will be. The "internet portion" of your bill may also incur state and
local taxes depending on where you live. In some states, like New York, there is
no tax on FiOS internet. Again, check your current provider to get an idea. Finally,
if your bundle includes phone service, you will incur state and local communication
taxes on the "phone portion" of your bill. You can also expect a Federal Subscriber
Line Charge around $6.50 per phone line. To learn more about common fees and taxes
on your phone bill, see: FCC Phone Bill Help.
Of course additional services such as premium movie channels (HBO, etc.) are not included in
the advertised bundle price. When you go through Verizon's online order system, it will calculate
your monthly total with all selected options and equipment before taxes and fees.
It will also calculate your
one-time installation charges (if any). So go ahead, there's no obligation to order and you will know exactly what you're getting before you order. Give it a try
to see what your actual monthly charges will be and compare it to what you're currently getting with your provider: Verizon Online Ordering
Why get Verizon FiOS TV?
FiOS TV provides razor-sharp HD picture quality,
advanced DVR features (pause, rewind, record TV), access to over 110 HD channels with FiOS Extreme HD, and over 15,000 Video on Demand titles. When you order TV as part of a bundle deal, you will get all this plus save money over standalone service.
Will the bundle deals still be available if I order FiOS at a later time?
Verizon is continually evaluating and changing their promotional offers, so
there's no guarantee that a specific offer will be available at a later time.
However, if you'd like to stay informed of the latest deals and promotions, sign
up for our FiOS Updater below.
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make this page as useful as we can for anyone who wants to order FiOS service by
answering the most common questions that you may have. Please help us make it
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